Enterprise Software

On-Spot Mobile Billing — Blantyre Water Board

Mobile billing and payment collection system enabling field agents to issue bills and collect payments in real time.

Project Overview

The On-Spot Mobile Billing system was deployed for Blantyre Water Board to enable field agents to issue bills and collect payments in real time. The system eliminates the delays and errors of paper-based billing, gives the Water Board instant visibility into collections, and improves customer service by bringing billing directly to the customer's doorstep.

Client

Blantyre Water Board

Location

Blantyre, Malawi

Period

2022

Status

Completed

Project highlights

Real-time mobile bill issuance
Field payment collection
Eliminates paper-based billing
Instant revenue visibility for management
Improved customer service delivery
Deployed across Blantyre Water Board field teams

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